Volunteer

Volunteer with us to create positive change.

Volunteer with our Kettle campaign

Each Christmas season, volunteers make a difference by greeting donors at our Christmas Kettle locations. Every dollar collected supports local programs and services for those in need.

Apply if you’re new to volunteering, or sign in to the Salvation Army portal if you’re an existing volunteer to easily schedule your kettle shifts.

Join our community today!
Apply to become a volunteer today!
Are you an existing volunteer?
Sign in to The Salvation Army portal to easily schedule and manage your kettle shifts.

Frequently asked questions

Find answers to common questions about volunteering with the Kettle Campaign.
  • What is the Christmas Kettle Campaign?

    The Salvation Army Christmas Kettle Campaign is our largest fundraising drive of the year and one of Canada’s largest and most recognizable annual charitable events. With more than 2,000 kettle locations across Canada, the kettle not only raises critical funds but boosts the Army’s visibility and promotes awareness.

    Since 1903, we have seen kettle campaign donations transform the lives of millions of Canadians, including helping them find a way out of poverty permanently.

  • How are the funds used?

    Funds raised through Christmas kettles, together with other sources of funds, help provide direct, compassionate, hands-on service to 1.9 million vulnerable people each year in Canada. Each kettle location is organized and managed by a local Salvation Army unit. The funds raised stay in the community in which they were donated.
  • Our 2024 Kettle Campaign results

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    1,200+

    You can use this section to highlight important statistics from your latest Kettle Campaign, including total funds raised, volunteer hours contributed, and the overall impact on your community.

    85,000 CAD

    You can use this section to highlight important statistics from your latest Kettle Campaign, including total funds raised, volunteer hours contributed, and the overall impact on your community.

    450

    You can use this section to highlight important statistics from your latest Kettle Campaign, including total funds raised, volunteer hours contributed, and the overall impact on your community.

    Questions about Kettle? Contact us

    For questions or to learn more about Kettle opportunities, email us at email@salvationarmy.ca or call 543-235-9434.


    Why volunteer?

    Volunteering is a powerful way to serve others, support those in need, and strengthen our community. Whether you can commit regularly or help occasionally, your time and skills make a real difference. Join us in bringing hope and practical assistance to those who need it most.

    Curious about volunteering with us? Call us today at (250) 753-8834 to learn more about our current opportunities!

    Volunteer wearing a Salvation Army apron packs food items into a box.
    Volunteer wearing a red Salvation Army vest organizing books on shelves.

    Volunteer with Nanaimo Community Ministries and our Thrift Stores

    Lend a hand in your community – be part of the life-changing work we do every day. We offer a variety of roles to match your interests and availability.

    Connect with us to learn more!

    Book Sorter

    Goal of position: Ensure books which are suitable for sale are on the sales floor.

    Responsible to: Store Manager

    Job Description: Sort and recycle books.

    Time Required: 4-hour shifts.

    Length of Commitment: Minimum 8 weeks.

    Training Provided: Volunteer orientation and training provided.

    Cashier Assistant

    Goal of position: To assist the cashier with the flow of sales.

    Responsible to: Store Manager

    Job Description: Assist cashier by wrapping and bagging goods sold.

    Time Required: 2–4-hour shifts – depending on busyness of store.

    Length of Commitment: Minimum 8 weeks.

    Training Provided: Training will be provided by Supervisor or Lead Hand.

    Clothing Sorter

    Goal of position: To assist the clothing sorters in processing donated clothing.

    Responsible to: Store Manager

    Job Description: Ability to lift 50lbs bags. Process clothing donations ensuring quality. Recycle unusable clothing. Brand recognition. Tag clothing with sales tag.

    Time Required: 4-hour shifts or as directed by Supervisor.

    Length of Commitment: Minimum 8 weeks.

    Training Provided: Training to be provided by Supervisor or Lead Hand.

    Electronics Sorter

    Goal of position: To check to see if electronics are in good working order.

    Responsible to: Store Manager

    Job Description: To evaluate and test electronics and small appliances and determine workability.

    Time Required: 4-hour shift.

    Length of Commitment: Minimum 8 weeks.

    Training Provided:  Training will be provided by Supervisor or Lead Hand.

    Pet Food Portioning

    Goal of position: Preparing portioned amounts of Dog/Cat food so that members of the community can keep their pets healthy and well-fed.

    Responsible to: Family Services Director

    Job Description: Taking large bags of Dog/Cat food and breaking them down into measured portions.

    Time Required: A few hours per volunteer shift.

    Length of Commitment: A regularly weekly schedule is required.

    Training Provided: Volunteer Orientation provided, along with a guide on portion sizes.

    Store Tidy Maintenance

    Goal of position: Maintain store cleanliness and order at all times.

    Responsible to: Store Manager

    Job Description: Pick up clothes from the floor and replace on clothing racks using colour blocking techniques.  Put things back in proper places in store i.e., put housewares back on the housewares shelves.  Use cleaning cloths to dust shelving or use dust buster or vacuum cleaner to clear up small areas or tasks assigned by store supervisor.

    Time Required: 4-hour shift.

    Length of Commitment: Minimum 8 weeks.

    Training Provided: Training will be provided by Supervisor or Lead Hand.

    Children and Youth Programs

    Criminal Record Check Required, Keeping Kids Safe training provided, ability to work as a team, understand children of all ages and enjoy helping them learn new skills and have fun!

    Group volunteering

    Looking to volunteer as a group? Whether you are part of a workplace, school or community organization, we can help you find meaningful group volunteering opportunities. Submit a group application form to get started.

    Seasonal opportunities

    Get involved in special volunteer initiatives during the holiday season.

    Christmas Kettle Campaign

    Help raise funds for those in need by standing at one of our Christmas kettles.

    Santa Shuffle

    Help out at our festive fun run event—whether cheering on runners, managing booths, or handing out snacks, your support spreads holiday joy.

    Toy Mountain
    Assist in collecting, sorting, and distributing toys to ensure every child wakes up to a gift on Christmas.

    Additional ways to get involved

    Support our mission in creative and meaningful ways beyond traditional volunteering.

    Plant a row, feed a family

    If you love gardening, consider growing an extra row of fruits or vegetables in your garden to donate to our food bank. Every fresh, homegrown item helps provide nutritious meals to those in need.

    Use your talents for good

    Are you skilled in graphic design, photography, social media, or event planning? We welcome volunteers who can help spread awareness and support our programs in creative ways.

    Ready to get started?

    Fill out our volunteer application form to begin your journey.

    Already a volunteer?

    Sign in to the portal to browse and schedule your volunteer shifts.

    Ready to get started? Apply to volunteer

    Fill out our volunteer application form to begin your journey.

    Questions? Contact us

    For any questions about volunteering, call (250) 753-8834.